DreamHost stands as a prominent player in the web hosting industry, with a legacy that dates back to 1997. As one of the largest and most established hosting companies globally, DreamHost serves over 1.5 million websites and 400,000 customers. With its employee-owned status and long-standing commitment to open-source technologies, DreamHost provides a range of hosting solutions that cater to diverse needs. This comprehensive review explores DreamHost’s offerings, strengths, weaknesses, and compares them to competitors, providing a clear picture for prospective customers.
DreamHost Hosting Plans
Shared Hosting Plans
Shared Starter
- Initial Price: $2.59/month
- Renewal Price: $5.99/month
- Websites: 1
- Storage: 50 GB
- Bandwidth: Unmetered
- Free Domain Name: 1 year
- Free SSL: Included
- CDN: Not included
- Dedicated IP: Not included
- Daily Backups: Not included
Shared Unlimited
- Initial Price: $3.95/month
- Renewal Price: $10.99/month
- Websites: Unlimited
- Storage: Unlimited
- Bandwidth: Unmetered
- Free Domain Name: 1 year
- Free SSL: Included
- CDN: Not included
- Dedicated IP: Not included
- Daily Backups: Not included
Managed WordPress Hosting Plans
DreamPress
- Price: $16.95/month
- Websites: 1
- Storage: 30 GB
- Visitors/month: 100,000
- Free Domain Name: 1 year
- Free SSL: Included
- CDN: Included
- Dedicated IP: Not included
- Daily Backups: Included
DreamPress Plus
- Price: $24.95/month
- Websites: 1
- Storage: 60 GB
- Visitors/month: 300,000
- Free Domain Name: 1 year
- Free SSL: Included
- CDN: Included
- Dedicated IP: Not included
- Daily Backups: Included
DreamPress Pro
- Price: $71.95/month
- Websites: 1
- Storage: 120 GB
- Visitors/month: 1,000,000
- Free Domain Name: 1 year
- Free SSL: Included
- CDN: Included
- Dedicated IP: Included
- Daily Backups: Included
Pros of DreamHost
1. Simple and Transparent Pricing
DreamHost offers straightforward pricing structures with no hidden fees. Their plans are clear and affordable, starting as low as $2.59/month. Unlike many competitors, DreamHost does not engage in aggressive discount tactics that lead to higher renewal rates. Their shared hosting options include generous features such as unlimited databases and email accounts, which are beneficial for users managing multiple websites.
2. Comprehensive Core and Developer Features
DreamHost provides an extensive range of features for both beginners and advanced users. Key functionalities include:
- Domain Management: Ability to point domains to servers
- Website File Storage: Storage of website files on SSD drives
- Database Management: Installation and management of databases
Additionally, DreamHost supports advanced functionalities such as CGI access, raw server logs, cron jobs, and a Subversion repository.
3. Tailored WordPress Hosting
DreamHost’s managed WordPress hosting is specifically designed to enhance performance and security for WordPress websites. Features such as isolated databases on VPS servers and Varnish caching are tailored for optimal WordPress performance. This specialization sets DreamHost apart from many competitors who offer generic WordPress hosting.
4. Robust Customer Support
DreamHost offers 24/7 support via live chat, email, and social media channels. They maintain transparency through a dedicated status website that provides real-time updates on system status and critical issues. Although they do not offer phone support, their support channels are effective and responsive.
5. Independent Ownership
DreamHost’s independent, employee-owned status allows them to prioritize long-term customer satisfaction over short-term cost-cutting measures. This approach often translates into better service and investment in technology compared to corporate-owned hosting companies.
Cons of DreamHost
1. Lack of Deep Discounts
DreamHost’s pricing, while competitive, does not include significant initial discounts. This can make their plans less attractive compared to competitors who offer substantial savings for new customers. For those on a tight budget, this might be a drawback.
2. Proprietary Control Panel
DreamHost uses a proprietary control panel rather than the industry-standard cPanel. While this custom interface aims to streamline user experience, it can be less intuitive for users accustomed to cPanel. The non-standard panel may also pose challenges for users needing advanced functionalities.
3. Limited Application Installers
Unlike many competitors, DreamHost does not offer one-click installers for popular applications like WordPress. Users must install applications manually or through custom scripts, which can be cumbersome for those less experienced with server management.
4. Absence of Phone Support
DreamHost does not offer phone support, which may be a significant disadvantage for users who prefer direct voice communication for resolving issues. While they offer callbacks after initial contact through other channels, the lack of immediate phone support can be inconvenient for some.
DreamHost vs. Competitors
DreamHost vs. HostGator
HostGator often outperforms DreamHost in pricing, especially for single-website plans. They also offer better performance based on recent tests. However, DreamHost’s independence and lack of corporate ownership may appeal to those who value customer-focused service.
DreamHost vs. GoDaddy
GoDaddy’s initial pricing is more competitive, but DreamHost offers superior performance and a more streamlined overall experience. DreamHost’s focus on quality and customer service often makes it a better choice despite GoDaddy’s lower initial cost.
DreamHost vs. Bluehost
Bluehost, a sister brand to HostGator, provides better backend support and phone assistance. However, DreamHost’s simplicity and affordability for unlimited plans may make it a more attractive option for those who do not require extensive support.
DreamHost vs. SiteGround
SiteGround offers better performance and more comprehensive customer support, but at a higher cost. DreamHost remains a strong contender for those looking for an independent hosting solution with competitive pricing.
DreamHost vs. InMotion Hosting
InMotion Hosting generally surpasses DreamHost in performance and support, though DreamHost’s pricing for unlimited plans and 97-day guarantee offer notable advantages. InMotion’s more robust support infrastructure makes it a strong alternative.
Final Thoughts
DreamHost provides a robust hosting solution with a strong focus on simplicity, transparency, and independent ownership. While it has some drawbacks, such as the lack of deep discounts and a proprietary control panel, its strengths in pricing, feature set, and customer support make it a solid choice for many users. For those seeking a reliable, independent hosting provider, DreamHost is a commendable option. However, for those needing more specialized support or lower initial costs, exploring alternatives like InMotion Hosting or HostGator might be worthwhile.